Lawsuits filed against Chicago delivery robots for biometric data collection

• Two class-action lawsuits were filed on Oct. 9 in Cook County against Coco Robotics and Serve Robotics.
• The lawsuits allege the companies violated Illinois’ Biometric Information Privacy Act by scanning customers’ faces and hands.
• The plaintiffs claim the companies collected biometric data without customers' consent.
• The lawsuits seek to represent all affected customers in Chicago.
• The companies are accused of scanning customers’ faces and hands as they interact with the delivery robots.