Finance2 sources

JPMorgan Chase Restricts AI Access to Customer Accounts

  • JPMorgan Chase has blocked outside AI agents from directly accessing retail customers' accounts.
  • This decision affects services like Meta's Muse and Instinct.
  • The move comes after Amazon also blocked Muse from shopping on its site.
  • CEO Jamie Dimon announced the policy weeks after the launch of Meta's Muse AI assistant.
  • The restriction aims to maintain control over customer account management and security.
JPMorgan Chase Restricts AI Access to Customer Accounts | Split Angle