Finance2 sources
JPMorgan Chase Restricts AI Access to Customer Accounts
- JPMorgan Chase has blocked outside AI agents from directly accessing retail customers' accounts.
- This decision affects services like Meta's Muse and Instinct.
- The move comes after Amazon also blocked Muse from shopping on its site.
- CEO Jamie Dimon announced the policy weeks after the launch of Meta's Muse AI assistant.
- The restriction aims to maintain control over customer account management and security.